7.9. Clinic Profile
Click on path: CLINIC > Clinic Profile
This page shows the contact information for the clinic.
NOTE: If you want to add another clinic, contact your MicroPort sales representative and they will arrange to create another clinic for your system.
7.9.1. Clinic Information
- * Clinic Account Name
- Required field. The Clinic Admin can modify the clinic name.
- * Address
- Required field. Enter up to four lines of text (32 characters per line).
- * Country
- Required field. Select the clinic's country from the drop-down menu. Contact the Help Desk if you move your clinic to another country.
- State/Province
- Select the clinic's state or province from the drop-down menu.
- * City
- Required field. Enter up to 50 characters.
- * Zip/Postal Code
- Required field. Enter the clinic's zip/postal code up to 10 alphanumeric characters.
- * Phone Number
- Required field. Enter the clinic's phone number according to your country format.
- * Sales Rep Name
- Enter the name of your MicroPort sales representative. Enter up to 50 characters
- * Language
- Select the language for your clinic's website.
- * Time zone
- Required field. Select the time zone for your clinic from the drop-down menu.
- * Data Retention Period
- Required field. The number of years the system will retain the data when patient information is deleted.
- * Distribution Channel
- Required field. Select the distribution channel that best fit your clinic. This information is used by the Help Desk for remote monitoring device distribution.
- Ship-to-patient: when remote monitoring devices are shipped by MicroPort Help Desk to patients
- Consignment: when remote monitoring devices are distributed by the clinic to patients
- Hybrid / other: for hybrid situation or another situation
7.9.1.1. For French clinics only
Check the “Include full INS in PDF reports” checkbox if you would like to get a full record of INS information in the transmission PDF report and the EGM reports. Otherwise the PDF report will contain just the essential INS fields.
- * Display non-sustained episodes in EGM report
- When this box is checked, the PDF report for Tachy devices displays the list of Non-sustained episodes if any were recorded in device memory. The EGMs of those Non-sustained episodes are then added at the end of the EGM report (PDF). When the box is unchecked, Non-sustained episodes are not displayed in the PDF report, or in the EGM report.
- * Enable MicroPort Customer Service to enroll patients
- Check this box if you would like to allow your local Customer Service to enroll patients on your behalf. When activated, the ENROLL PATIENT page becomes visible to Tier 1 Helpdesk users that can create new patients in your healthcare facility with the information that you provide.
- * Send SMS messages to disconnected patients
- Check this box to send an automatic text message (SMS) to patients that get disconnected.
- The SMS invites the patient to reconnect and perform a manual transmission if required.
- This applies to patients with a wireless transmitter after they have been paired.
- SMARTVIEW tracks the number of days patients are disconnected. When the number of days exceeds the given threshold, SMARTVIEW will send an SMS automatically. Reminders can also be sent after a couple of days.
Options for text messages to patients:
- * Send SMS if no communication for N days
- Number of days of no connection before sending a text message (SMS)
- * Number of reminders
- Number of reminders in addition to the initial text message.
- * Time between reminders
- Number of days before sending a reminder
