4.2. Transmission status

NEW: A transmission was received and has not been completed. If the user opens a transmission, but does not change status to Complete or Pending, it will remain New.

PENDING: A transmission has been viewed and given a pending status by the user. This often occurs when a user needs to gather more information and wants to indicate on the website that it is in the workflow in the clinic and wants to prevent another user from doing the same job twice.

ESCALATED: Applies to implanted devices allowing wireless communication only. A transmission with an alert has been escalated because it has not been viewed.

IN PROGRESS: Applies to implanted devices allowing wireless communication only. A scheduled transmission has not been processed yet either because the monitoring device has not been plugged in or the patient is not near the monitoring device. The system will keep trying to retrieve the scheduled transmission for up to three days. Please call the patient to ensure the monitoring device is plugged in. You may also check the monitoring device transmissions report in the Reports menu to see if the monitoring device is communicating with the system.

LATE: Applies to inductive brady devices only. The schedule shows a transmission was due, but it did not occur yet. Please remind the patient to proceed to a manual transmission.

TYPE: IN CLINIC: The patient is scheduled for an in-person visit to his/her device following physician.

TYPE: REMOTE: The patient is asked to perform a manual transmission using the remote monitoring system.