6.4. Patient Transfer

Click on path: PATIENTS > Transfer

Transfer Patient(s) to Another Clinic

You can also select to transfer a patient on the Patient Profile page that will pre-populate the content on this page.

  1. Select Patient(s)
  2. Select Clinic
  3. Confirm and Send

6.4.1. 1. Select Patient(s)

6.4.1.1. Find Patient(s) to Transfer

Search for patient(s) as you would on the PATIENTS page.

6.4.1.2. Search Results

The search results list corresponds to the search options listed above minus the HM Serial No.

Search Results list is the same as the All Patients search with the ability to select patients to transfer:

  • Select All: checkbox selects all patients in the search results
    • Checkbox next to each patient selects that individual patient
  • Alert: includes N/A to indicate if not applicable
  • Patient/ ID:
    • Patient's Name and ID (if entered in patient's profile)
    • Click this link to view the patient's profile page
  • DOB: Date of Birth
  • Device: Serial Number, Model and Type
  • Implant Date
  • Last Remote Follow Up:
    • Date and time of last follow up
    • Click this link to view the transmission details
  • Next Follow Up:
    • Date and time of next follow up
    • Click this link to view the patient's follow up schedule
  • Physician:
    • Click this link to view the physician's profile
  • Referral:
    • Click this link to view the referral's profile

6.4.1.3. Save and Select Clinic

Select the patient(s) to transfer and click this button to proceed to selecting a clinic.

NOTE:
The action of transferring a patient will entirely transfer the patient file to the selected clinic. The patient will no longer be part of the patient list and you will not be able to consult the transmissions acquired so far. It is recommended to archive the transmissions outside of the SMARTVIEW™ remote monitoring solution and before transferring a patient.

6.4.2. 2. Select Clinic

6.4.2.1. Find a Clinic

You may only select one clinic at a time. If you have multiple transfers, complete this process for one clinic then return to this page to select patients to transfer to another clinic.

Search for a clinic by selecting from the following criteria and clicking Go:

  • Clinic Name
  • Country
  • State/Province

6.4.2.2. Search Results

The search results list displays the following information for clinics:

  • Clinic Name
  • Location: State/Province
  • Clinic Administrator(s)
  • Clinic Phone
Save and Confirm
Select the clinic that will receive the request to receive the patient(s). Proceed to step 3 Confirmation.
Previous
Returns to the previous page where you can make updates.

6.4.3. 3. Confirm and Send

Review the list of patients and the clinic selected for the transfer. The clinic name displays above the list.

6.4.3.1. Confirm Transfer

The list includes:

  • Patient Name
  • DOB
  • Phone
  • Physician
Cancel
Clicking Cancel stops the transfer and takes you to step 1 of the transfer process to select patients to transfer.
Previous
Clicking this button goes to the previous step if you need to make modifications.
Save and Confirm
Clicking this button goes to the Confirm and Send page for you to review the transfer before sending.

6.4.3.2. Confirm and Send

Review the list of patients to transfer to the selected clinic.

Previous
Clicking this button goes to the previous step if you need to make modifications.
Confirm
Clicking Confirm sends the transfer and takes you to the confirmation page.
Cancel
Clicking Cancel stops the transfer and takes you to step 1 of the transfer process to select patients to transfer.

6.4.3.3. Confirm

Go to Transfers Out
Clicking this button processes the transfer and takes you to the Transfers Out page where you can see the status of all patient transfer requests out of this clinic.
New Transfer
Clicking this button processes the transfer and takes you to the Select Patient(s) stage to begin another transfer request.